Privacy Policy

Last updated:

1. Geographic scope and topic

This website is directed at users in the Netherlands and the European Economic Area (EEA). The site offers information and the possibility to order food supplements (dietary supplements). The products are not medicines and make no therapeutic, diagnostic or curative claims. Any advertising or promotional content relating to this site or our products complies with applicable advertising standards, including Google Ads policies: we do not make drug claims, guarantee results, or claim that our products treat, cure or prevent any disease.

2. Data controller

This website is operated by Xolvarynshex. Address: Van der Sluysstraat 388, 3033 SR Rotterdam, Netherlands. For privacy-related requests you may contact us at: info@xolvarynshex.world, contact@xolvarynshex.world, support@xolvarynshex.world, help@xolvarynshex.world.

3. What data we collect and why

We may collect and process the following personal data:

• Contact and identity: name, email address, phone number (if provided), and message content when you use our contact or order forms. Purpose: to respond to your enquiries and process orders. Legal basis: consent (form submission) and/or performance of a contract.
• Technical data: IP address, browser type, device information, and similar data. Purpose: security, analytics (if you have consented to analytics cookies), and improving the site. Legal basis: legitimate interest and/or consent where required.
• Cookies and similar technologies: see our Cookie Policy for details.

4. How long we keep your data

We retain personal data only as long as necessary for the purposes above: contact/order data typically for the duration of the relationship and any legal retention requirements (e.g. tax); technical and log data as defined in our internal policies and in line with applicable law.

5. Your rights (GDPR)

If you are in the European Economic Area, you have the right to:

• Access your personal data and receive a copy
• Rectify inaccurate data
• Request erasure (“right to be forgotten”) where applicable
• Restrict processing in certain cases
• Data portability where processing is based on consent or contract
• Object to processing based on legitimate interests
• Withdraw consent at any time where processing is based on consent
• Lodge a complaint with a supervisory authority (e.g. in the Netherlands: Autoriteit Persoonsgegevens)

To exercise these rights, contact us using the details in section 2.

6. Data security

We use appropriate technical and organisational measures to protect your data against unauthorised access, loss, or alteration, in line with the nature of the data and the risks.

7. International transfers

If we transfer data outside the EEA, we ensure adequate safeguards (e.g. standard contractual clauses or adequacy decisions) as required by law.

8. Changes

We may update this policy from time to time. The “Last updated” date at the top will be revised when changes are made. We encourage you to review this page periodically.